SHIPPING POLICY

A legal disclaimer

Our shipping policy is a guideline to ensure that your purchase arrives in a timely and secure manner. We strive to process and ship all personalised gifts within the timeframe listed on our shipping policy. However, we understand that certain circumstances may cause delays beyond our control, such as busy bank holidays, heavy traffic or extreme weather conditions. In the event that your purchase exceeds our shipping policy timeframe, please feel free to reach out to us for assistance. We will do everything possible to keep you informed or your order status and we will do our best to resolve the issue and ensure that you receive your order as quickly as possible.

Shipping Policy 

JC Sparkles is committed to providing you with fast and reliable shipping. Our flat rate of £4 via Royal Mail includes tracking so you can be sure your purchase is on its way. We understand the importance of delivering your gift on time, which is why we strive to ship your personalised gifts within working seven days of your purchase. For more information on shipping, please don't hesitate to contact us.